Dill v. PALMco Power MA, LLC

Frequently Asked Questions

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If you received a Notice it is because a Settlement has been reached between the parties. According to PALMco’s available records you are a Class Member and may be eligible for the relief detailed below.

This Website explains the nature of the PALMco Action, the general terms of the proposed Settlement, and your legal rights and obligations. To obtain more information about the Settlement, including information about how you can see a copy of the Settlement Agreement (which defines certain capitalized terms used on this Website), see FAQ 20.

This Settlement resolves a class action against PALMco, entitled Lindsay Dill v. PALMco Energy MA LLC, Dkt. No. 1:13-cv-10764-DPW.  Plaintiff Lindsay Dill (the “Representative Plaintiff”) filed a lawsuit against PALMco on behalf of herself and all others similarly situated. The lawsuit alleges that PALMco’s rates were not based on market related factors or prevailing market rates.  

PALMco denies each and every one of the allegations of unlawful conduct and contends that its rates were adequately disclosed and reasonably related to the relevant market for electric service.

The issuance of this Website is not an expression of the Court’s opinion on the merits or the lack of merits of the Representative Plaintiff’s claims in the lawsuit.

For information about how to learn about what has happened in the lawsuit to date, please see FAQ 4.

In a class action lawsuit, one or more people called “Representative Plaintiff(s)” (in this case, Lindsay Dill) sue on behalf of other people who have similar claims.  For purposes of this proposed Settlement, the Court will resolve the issues for all Class Members.  The company sued in this case, PALMco, is called the Defendant. 

The Representative Plaintiff has made claims against PALMco. PALMco denies that it has done anything wrong or illegal and admits no liability. The Court has not decided that the Representative Plaintiff or PALMco should win the lawsuit. Instead, both sides agreed to a Settlement. That way, they avoid the cost of a trial, and the Class Members will receive relief now rather than years from now, if at all.

Plaintiff settled this matter taking into account the risks of trial, the delays inherent in the litigation, the desire to get Class Members relief as soon as possible, and an evaluation of PALMco’s financial condition. While the Settlement amount is a substantial discount from what Plaintiff believes is the damages that she would have proved at trial, Plaintiff believes that the Settlement is fair, reasonable and adequate. Plaintiff settled this matter taking into account the risks of trial, the delays inherent in the litigation, the desire to get Class Members relief as soon as possible, and an evaluation of PALMco’s financial condition. While the Settlement amount is a substantial discount from what Plaintiff believes is the damages that she would have proved at trial, Plaintiff believes that the Settlement is fair, reasonable and adequate. 

In particular, Plaintiff is mindful of the challenges to prove under, and possible defenses to, her claims, and potential issues with demonstrating damages. The expense and length of time that proceedings necessary to prosecute this matter against PALMco through trial, post-trial proceedings, and appeals would be considerable. Further, PALMco’s ability to pay class judgments is highly uncertain. Counsel for Plaintiff have taken into account the uncertain outcome and risks of the litigation, including the difficulties and delays inherent in such litigation and the likelihood of protracted appeals. Additional detail is below.

A. PALMco’s Defenses to Plaintiff’s Claims

While Plaintiff and her counsel believe that the claims asserted have merit, PALMco disputes the factual allegations made by Plaintiff, denies liability with respect to any of the claims alleged by Plaintiff.

PALMco maintains that it has a number of meritorious defenses to Plaintiff’s claims. Specifically, whether the contract language provides PALMco with the discretion to charge the rates with which Plaintiff takes issue, and arguments that PALMco’s rates were based on the factors iterated in the contract. PALMco argues that its disclosures with regard to its rates, particularly those contained in the customer agreements that were provided to Class Members, adequately disclose the variable nature of its rates. Additionally, PALMco argues that its customers who have been enrolled for considerable time should not recover, because they have voluntarily paid the rates in question, of which they must be aware. If PALMco can prove these defenses, establishing liability may be quite difficult. These are but a few of the hurdles and difficulties that Plaintiff may face in establishing liability against PALMco. There is the possibility PALMco could prevail on its legal arguments to defeat liability entirely, resulting in no recovery for Class Members.

Nevertheless, PALMco recognizes the risks and uncertainties inherent in litigation, the significant expense associated with defending the action, the costs of any appeals, and the disruption to its business operations arising out of class action litigation. PALMco also recognizes the risk that a trial on class-wide claims might present. 

Additionally, PALMco has (and would continue to) contest class certification should the case proceed. Plaintiff is confident in the ability to maintain this action as a class through trial. Nonetheless, Plaintiff recognizes that there are substantial hurdles in being able to do so. In particular, the changes to the contracts over time, and the potential varying damages to the Class. Moreover, PALMco is likely to move to decertify the Classes and/or seek appellate review pursuant to Fed. R. Civ. P. 23(f).

B. Plaintiff Faces Hurdles in Proving Damages

In order to prove damages, Plaintiff must demonstrate that PALMco’s rates are not in keeping with the contract language; that PALMco’s contract represented falsely that they would be; and that the disclosures made by PALMco were insufficient. This is an expensive and potentially challenging task. Massachusetts is divided into multiple regions where different local utilities operate. Plaintiff’s damages model depends upon a comparison of PALMco’s rates to those local utility’s rates. While Plaintiff believes her expert can collect and collate pricing data in such a way that class and individual damages can be determined, that task is both complex and expensive. Further, PALMco believes that its own expert would be able to demonstrate that the rates charged by PALMco were commensurate with the language of the contract. Thus, there are substantial obstacles Plaintiff must overcome to prove damages in this case, a factor that was contemplated in arriving at the Settlement.

C. PALMco May Not Be Able To Withstand A Substantially Greater Judgment

The ability of PALMco to withstand a substantially greater judgment is far from certain. While Plaintiff has no concern that PALMco has the ability to pay all claims made in the context of this Settlement, there is no certainty that PALMco could bear the large statutory and compensatory damages award that could be assessed were the case to proceed through trial. 

D. Plaintiff Believes that the Settlement is a Fair Result for the Class

With particular consideration to the factors above, Plaintiff has weighed the costs and benefits to be obtained under the Settlement as balanced against the costs, risks and delays associated with the continued prosecution of this complex and time-consuming litigation and the likely appeals of any rulings in favor of either the Settlement Class or PALMco. As a result, Plaintiff believes that the Settlement provides substantial benefits to the Class, and is fair, reasonable, adequate and in the best interests of the Class. The Settlement takes into account all of the foregoing to arrive at the relief described in FAQ 7.

The Court has decided that everyone who fits this description is a Class Member for purposes of the proposed Settlement: anyone who enrolled during the time period of August 1, 2014, through and including September 13, 2017, with PALMco for electricity service provided by PALMco to a location in Massachusetts, and received a variable electricity rate thereafter. Excluded from the Class are PALMco; any of its parents, subsidiaries, or affiliates; any entity controlled by any of them; any officer, director, employee, legal representative, predecessor, successor, or assignee of PALMco; any customers enrolled in a PALMco affinity program; any Person who has previously released claims that will be released by this Settlement; and federal, state, and local governments (including all agencies and subdivisions thereof, but excluding employees thereof) and the judges to whom the Action is assigned and any members of his immediate family.

If you are still not sure whether you are included, you can contact the Settlement Administrator for free help about whether you are a Class Member. You may contact the Settlement Administrator by using the contact section of this Website, by mail at the U.S. postal address Dill v. PALMco, c/o Kroll Settlement Administration, P.O. Box 5324, New York, NY 10150-5324, or by calling the toll-free number 1-833-620-3579.

Each Class Member may elect to receive a Settlement Payment in the form of a check.The total potential amount of the Settlement is $1,896,083.58. The amount of a customer’s check will be calculated this way: the customer will receive a pro rata share, based on their individual kilowatt usage, of 4.5% of the aggregate variable electricity supply service charges (exclusive of tax) incurred by Class Members and recorded by PALMco from August 1, 2014, until July 24, 2020.  This cash Benefit equates to a cash Benefit of $.00784 per kilowatt hour for electric supply service you received from PALMco while on a variable rate plan during the Class Period. If you are interested in knowing the exact amount you will receive in the Settlement, that amount will be determined after all the Claims are filed. Please contact the Settlement Administrator for this information.Each Class Member may elect to receive a Settlement Payment in the form of a check.The total potential amount of the Settlement is $1,896,083.58. The amount of a customer’s check will be calculated this way: the customer will receive a pro rata share, based on their individual kilowatt usage, of 4.5% of the aggregate variable electricity supply service charges (exclusive of tax) incurred by Class Members and recorded by PALMco from August 1, 2014, until July 24, 2020.  This cash Benefit equates to a cash Benefit of $.00784 per kilowatt hour for electric supply service you received from PALMco while on a variable rate plan during the Class Period. If you are interested in knowing the exact amount you will receive in the Settlement, that amount will be determined after all the Claims are filed. Please contact the Settlement Administrator for this information.

In exchange for the relief outlined above, Class Members who do not opt out of the Settlement (as described below) will relinquish their right to bring claims on their own behalf, including claims for monetary relief, and Class Members will not be able to sue PALMco on the same or any related claims.  The proposed Settlement does not mean that any law was violated or that PALMco did anything wrong.  Plaintiff and Class Counsel think the proposed Settlement is fair, and in the best interests of all Class Members.

To qualify for a Settlement Payment, YOU MUST SEND IN A CLAIM FORM by October 19, 2022. A Claim Form is available for download from this Website. The Claim Form may be submitted electronically or by postal mail.  Read the instructions carefully, fill out the form, and postmark it by October 19, 2022, or submit it online not later than 11:59 p.m. ET. If you have any questions about the Claim Form, or need any assistance in filling it out, please contact Class Counsel using the contact info in FAQ 15. Their job is to help you and to ensure that as many Class Members as possible receive a Settlement Payment.

As described in FAQ 18, the Court will hold a hearing on October 19, 2022, at 2:30 p.m. ET, to decide whether to approve the Settlement.  If the Court approves the Settlement, after that, there may be appeals.  It’s always uncertain whether these appeals can be resolved, and resolving them can take time, perhaps more than a year.  You can check on the progress of the case on this Website.  Please be patient.

The Court has ordered that the law firms of Shub Law Firm LLC, Whitfield Bryson LLP, Greg Coleman Law PC, and Block & Leviton LLP, (“Class Counsel”) will represent the interests of all Class Members.  You will not be separately charged for these lawyers.  If you want to be represented by your own lawyer, you may hire one at your own expense.  

PALMco has agreed to pay Class Counsel’s Attorneys’ Fees and Costs up to $300,000, subject to approval by the Court.  You will not be required to pay any attorneys’ fees or costs for Class Counsel’s Attorneys’ Fees and Costs. This amount is independent of the Benefit you will receive assuming you timely file a Claim Form. 

No. The Court has determined that the Representative Plaintiff will not receive any compensation for her efforts in bringing this Action. 

If the Court approves the proposed Settlement, unless you exclude yourself from the Settlement, you will be releasing your claims against PALMco.  This generally means that you will not be able to file a lawsuit, continue prosecuting a lawsuit, or be part of any other lawsuit against PALMco regarding the allegations in the Lawsuit.  The Settlement Agreement, available in the important documents section of this Website, contains the full terms of the release.

Any potential Class Member who desires to be excluded from the Settlement Class must give written notice of the election to Opt-Out on or before September 19, 2022, with copies mailed to the Settlement Administrator, Class Counsel, and counsel for PALMco. Opt-Out requests must: (i) be signed by the Class Member who is requesting exclusion; (ii) include the full name, address, and phone number(s) of the Class Member requesting exclusion; and (iii) include the following statement: “I/We request to Opt-Out from the Settlement in the PALMco Action.” No Opt-Out request will be valid unless all of the information described above is included. If you timely request exclusion from the Class, you will be excluded from the Class, you will not be bound by the judgment entered, and you will not be precluded from prosecuting any timely, individual claim against PALMco based on the conduct complained of in the lawsuits.

At the date, time, and location stated in FAQ 18 below, the Court will hold a Fairness Hearing to determine if the Settlement is fair, reasonable, and adequate, and to also consider Class Counsel’s request for an award of Attorneys’ Fees and Costs.

If you wish to object to the fairness, reasonableness, or adequacy of the Settlement Agreement or the proposed Settlement, you must submit a written Objection to the Court, Class Counsel, and PALMco’s Counsel listed below, postmarked no later than September 19, 2022

COURT

Clerk of the Court
John Joseph Moakley
United States Courthouse
1 Courthouse Way
Boston, MA 02210

CLASS COUNSEL

Jonathan Shub
Kevin Laukaitis
Shub Law Firm LLC
134 Kings Hwy. E.
2nd Floor
Haddonfield, NJ 08033

PALMCO’S COUNSEL

Greil Roberts
Gordon & Rees LLP
95 Glastonbury Boulevard
Suite 206
Glastonbury, CT 06033


Any Objection must (a) attach documents establishing, or provide information sufficient to allow the Parties to confirm that the objector is a Class Member; (b) include a statement of such Class Member’s specific Objection; (c) state the grounds for the Objection; (d) identify any documents such objector desires the Court to consider; (e) provide all information requested on the Claim Form. In addition, any Settlement Class Member objecting to the Settlement shall provide a list of all other Objections submitted by the objector, or the objector’s counsel, to any class action settlements submitted in any Court in the United States in the previous five years. If the Class Member or their counsel has not objected to any other class action settlement in the United States in the previous five years, they shall affirmatively so state in the Objection. You may, but need not, submit your Objection through counsel of your choice.  If you do make your Objection through an attorney, you will be responsible for your personal attorney’s fees and costs. 

IF YOU DO NOT TIMELY MAKE YOUR OBJECTION, YOU WILL BE DEEMED TO HAVE WAIVED ALL OBJECTIONS AND WILL NOT BE ENTITLED TO SPEAK AT THE FAIRNESS HEARING.

If you submit a written Objection, you may appear at the Fairness Hearing, either in person or through personal counsel hired at your expense, to object to the Settlement Agreement.  You are not required, however, to appear.  If you, or your attorney, intend to make an appearance at the Fairness Hearing, you must include on your timely and valid written Objection a statement substantially similar to “Notice of Intention to Appear.”  

Objecting is simply telling the Court that you don’t like something about the Settlement.  You can Object only if you stay in the Settlement Class.  Excluding yourself is telling the Court that you don’t want to be part of the Settlement Class.  If you exclude yourself, you have no basis to Object because the Settlement no longer affects you.

The Court will hold a hearing to decide whether to give final approval to the Settlement.  The purpose of the Fairness Hearing will be for the Court to determine whether the Settlement should be approved as fair, reasonable, adequate, and in the best interests of the Settlement Class; and to consider the award of Attorneys’ Fees and Costs to Class Counsel.  

The Court will hold a Fairness Hearing (also known as a “Final Approval Hearing”) at 2:30 p.m. ET on October 19, 2022, in Courtroom 1, Third Floor, of the John Joseph Moakley United States Courthouse, 1 Courthouse Way, Boston, MA 02210.  The hearing may be postponed to a different date or time or location without notice.  Please check this Website for any updates about the Settlement generally or the Fairness Hearing specifically.  If the date or time of the Fairness Hearing changes, an update to the Settlement Website will be the only way you will be informed of the change.

At that Hearing, the Court will be available to hear any Objections and arguments concerning the fairness of the Settlement.

You may attend, but you do not have to.  As described above in FAQ 15, you may speak at the Fairness Hearing only if (a) you have timely served and filed an Objection, and (b) you have timely and validly provided a Notice of Intent to Appear.

If you have requested exclusion from the Settlement, however, you may not speak at the Fairness Hearing.

To see a copy of the Settlement Agreement, the Court’s Approval of Class Notice of Settlement, Class Counsel’s application for Attorneys’ Fees and Costs, the operative complaint filed in the lawsuit, use the important documents section, or contact the Settlement Administrator using this Website.  Alternatively, you may contact the Settlement Administrator by calling the toll-free number 1-833-620-3579, or by mail at the U.S. postal address below: 

Dill v. PALMco
c/o Kroll Settlement Administration
P.O. Box 5324
New York, NY 10150-5324

The description of these lawsuits is general and does not cover all of the issues and proceedings that have occurred.  In order to see the complete court file with regard to the Settlement and the underlying action, you should visit www.pacer.gov or the Clerk’s office at the John Joseph Moakley United States Courthouse, 1 Courthouse Way, Boston, MA 02210.  The Clerk will tell you how to obtain the file for inspection and copying at your own expense.

If your address or other information changes after you submit your Claim Form, you may contact the Settlement Administrator through the contact section of this Website, call the toll-free number 1-833-620-3579, or by mail at the U.S. postal address below:  

Dill v. PALMco
c/o Kroll Settlement Administration
P.O. Box 5324
New York, NY 10150-5324

DO NOT ADDRESS ANY QUESTIONS ABOUT THE SETTLEMENT OR THE LITIGATION TO THE CLERK OF THE COURT OR THE JUDGE.

This Website is authorized by the Court, supervised by Class Counsel, and designed and developed by Kroll Settlement Administration LLC, the Settlement Administrator approved by the Court. This is the only authorized Website for this case.

Call:
1-833-620-3579
Mail:
Dill v. PALMco
c/o Kroll Settlement Administration
P.O. Box 5324
New York, NY 10150-5324

Documents

Please read for a full explanation of the settlement and your options and all applicable timelines.

Contact

Contact us with any inquiries, comments, and/or requests.

Submit Claim

Click here to safely and securely submit a Claim Form.

Important Dates

  • Exclusion Deadline

    Monday, September 19, 2022 You must complete and mail your request for exclusion form so that it is postmarked no later than Monday, September 19, 2022.
  • Objection Deadline

    Monday, September 19, 2022 You must mail your objection(s) and/or notice of intent to appear at the Final Approval Hearing so that it/they are received no later than Monday, September 19, 2022.
  • Claim Form Deadline

    Wednesday, October 19, 2022 You must submit your Claim Form online no later than Wednesday, October 19, 2022, or mail your completed paper Claim Form so that it is received no later than Wednesday, October 19, 2022.
  • Final Approval Hearing Date

    Wednesday, October 19, 2022 The Final Approval Hearing is scheduled for Wednesday, October 19, 2022 at 2:30 P.M. ET. Please check this website for updates.

Important Documents

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